Fintech vs Big Tech vs Incumbents
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Sub Industry: eCommerce
Is your business ready for the holiday season?
We are going to experience an unprecedented holiday season this year. Customers are expected to begin holiday shopping earlier and majority of them are going to shop online. Is your retail business ready for the holiday spike? The infographic illustrates how Firstsource’s ‘Smart Capacity’ helps retailers deliver superior customer experience
The hare and the tortoise: racing ahead in customer experience
Siddharth Parashar, SVP of client relations and strategic account management, Firstsource Solutions, asks if traditional banks are now ready to take on the new kids on the block when it comes to customer communications.
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