Unlock value with technology shifts in digital collections
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Unlock value with technology shifts in digital collections
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Robinhood’s legendary tale of runaway growth carries an important lesson for today’s BNPL leaders. Robinhood’s rapid rise was nothing short of spectacular. The trading app grew from half a million in 2014 up to 22.7 million in 2021. Yet, as Robinhood experienced meteoric growth, customer service was strained, and the
It’s a platform world and it’s only getting bigger; thanks to the Buy Now Pay Later (BNPL) boom. With BNPL, consumers can make bite-sized payments for purchases over time, either online or in-store. Think digital layaway. What was once old is new again. With mostly zero interest fees, BNPL is
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