Services: Intelligent Backoffice
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RPA helps leading US mortgage provider to achieve $2M in cost savings
The Challenge: Productivity being hampered by siloed and dated legacy systems The client is a leading mortgage provider in the United States with over one million customers and a strong presence across all 50 states. Predominantly manual processes led to challenges in their day-to-day lending operations such as error-prone, adhoc
Workflow Management and Automation Solution
Sympraxis Workflow Management Solutions integrates with existing business systems to connect your organisation’s resources and enhance visibility into end-to-end processes, enabling you to drive continuous improvement.
£130M reduction in risk exposure at UK bank’s invoice finance division
The challenge: To make it less costly and risky to serve clients well One of the UK’s largest banks provides invoice finance solutions to thousands of clients, servicing 30,000 lending transactions a day. The bank’s invoice factoring and discounting operations ran on inflexible, legacy platforms and mainframes. The client-service team had to
Fast and secure electronic documents submission with SympliSend
SympliSend is an easy to use, one-stop application that allows electronic submission of documents and correspondence to support the appeals and grievance process.
Leading US Health Plan reduces TAT by over 80% by digitizing mailroom operations
The Challenge: Inefficient mail operations led to poor member experience The client is a leading US-based Health Plan with a workforce of over 285,000 professionals and a presence in more than 130 countries. As a diversified healthcare organization, the client aims to create a healthcare system that is connected, aligned
Premier Health generates $2.6M with AI-powered collections
The Challenge: Lowered collections due to shifting patient healthcare costs Premier Health is an acute care health system serving Southwest Ohio and generates over $2 billion annually from 1,951 beds in five acute care hospitals. As exemplified by their multiple Press Gainey Beacon of Excellence awards, Premier Health delivers clinical
Transform your back office operations using automation, workflow and analytics
For any organization, running invoice finance operations efficiently is vital. However, this often involves expensive legacy technologies and complex process re-engineering that diverts attention away from core business. We have the knowledge, automation, analytics and workflow tools and technology to help transform your commercial finance operational performance.
The automation opportunity in financial services
Gone are the days of the “bank for life”: in a saturated and competitive marketplace; consumers know that power is rightfully in their hands, those who come across a more attractive offer or poor customer experience are more likely to switch providers than ever before.
