Tag: Analyst
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Firstsource named a Leader in ISG Provider Lens™ quadrant report for Contact Centre – Customer Experience Services for Europe
London, UK, November 8, 2021: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading provider of customized Business Process Management (BPM) services, today announced it has been positioned by ISG as a Leader in the ISG Provider Lens™ quadrant report on Contact Center — Customer Experience Services for Europe. The report evaluates 28 vendors
HFS Highlight: Firstsource’s newest partnerships target the patient experience for healthcare clients
The HFS Research provides an analysis of how digital optimization with Firstsource’s 3P’s framework will drive business outcomes for healthcare firms and how Firstsource is bolstering its Digitally Empowered Customer Experience (DECX) and industry-focused capabilities with its recently announced partnership with Zappix and Uniphore. Access the research to know more
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