News Categories: In the News
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Marketing Tech: "How brands can become data-driven to improve customer experience"
Today, data is how we do business. In the space of just over a decade, data has gone from obscure entity, to secret weapon, to a must-have for any brand wanting to weather turbulent economic times and grow.
freshbusinessthinking.com "Why customer experience is the new brand battleground"
As businesses leaders from organisations of all shapes and sizes will tell you, smart marketing is crucial for the success of any brand.
ETCIO.com: Firstsource completes acquisition of ISGN’s BPO unit
In January this year, ISGN had announced that Firstsource has entered into a definitive agreement to acquire company’s BPO division.
Express Computers: Firstsource completes acquisition of ISGN’s BPO division
Business Process Management (BPM) services firm Firstsource Group has completed the acquisition of the BPO division of ISGN Corporation, a US-based mortgage technology and services firm
As part of this acquisition, Firstsource has acquired the outsourced mortgage origination, servicing, title, settlement services and the valuation BPO businesses of ISGN.
ITProPortal: "Chatbots: The ultimate self-service in a digital age?"
Where Facebook leads, many follow. The site’s public advocacy of chatbots as a communication tool has meant that brands of all shapes and sizes are now interested in how they too can use AI to reimagine customer service in a digital age.
Economic Times: "Firstsource completes acquisition of ISGN’s BPO unit"
Publication: Economic Times Firstsource Group USA Inc., wholly owned subsidiary of Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company and a global provider of customized Business Process Management (BPM) services said that they have completed the acquisition of the BPO division of ISGN Corporation (“ISGN”), a leading provider of end-to-end
HT MEDIA SYNDICATION: Firstsource Solutions’ arm completes acquisition of ISGN’s BPO Division
Firstsource Solutions’ wholly owned subsidiary — Firstsource Group USA Inc has completed the acquisition of the Business Process Outsourcing (BPO) division of ISGN Corporation, a leading provider of end-to-end technology solutions to the US mortgage industry.
Live Mint: Firstsource Solutions gains on reporting 28% rise in Q4 consolidated net profit
Firstsource Solutions is currently trading at Rs. 40.60, up by 0.60 points or 1.50% from its previous closing of Rs. 40.00 on the BSE.
Business Standard: Firstsource Q4 net rises 28% to Rs 80 crore
BPO firm Firstsource Solutions today reported 28 per cent increase in its consolidated net profit to Rs 79.66 crore for the fourth quarter ended March 31, 2016.
The Economic Times: Firstsource Q4 net rises 28% to Rs 80 crore
BPO firm Firstsource Solutions today reported 28 per cent increase in its consolidated net profit to Rs 79.66 crore for the fourth quarter ended March 31, 2016.
