News Categories: In the News

Belfast Daily: Firstsource Champions Mental Health Toolkit for Staff

ONE of Northern Ireland’s largest private sector employers, Firstsource Solutions, has launched a unique wellbeing initiative that aims to deal with mental health recognition within the workplace.

The ‘Mental Health Toolkit’ has been developed in partnership with Business in the Community Northern Ireland (BITCNI), supported by Action Mental Health (amh), and encourages all employees to be proactive about looking after mental health.

Louisville Business First: MedAssist gets into the software game

MedAssist, a Louisville-based health care services company that’s part of Mumbai-based Firstsource, has launched a software product to integrate with its patient access and business services offerings.

MedAssist, which serves about 700 hospitals across the country, offers admission services, patient bill estimation, insurance and collections services. The new software product, which will be offered to clients, is a revenue cycle technology and services suite called MedAssist Revenue Enhancement Solution.

The Telegraph: Britons feel email pressure over Easter weekend

As Britons sit down to family meals over the long Easter weekend, millions of workers will be still be feeling the stress of work, research suggests. More than one in five British adults feel the pressure to read and reply to emails outside office hours, according to new poll conducted by YouGov.

The Register Guard: Firstsource Opening New Call Center in Early April

Firstsource Solutions said Wednesday that it will open its north Eugene call center the first week in April, initially hiring about 250 employees and potentially almost doubling that number over time.

Firstsource, which has its headquarters in Mumbai, India, has been looking at Lane County for some time. Company representatives checked out a site in Springfield about 10 months ago, for example, before settling on space in the Chambers Media Center building at 2975 Chad Drive.

Gazette: Firstsource Solutions creating 100 jobs at Middlesbrough contact centre: Here’s how to apply

Firstsource Solutions is looking for a mix of sales and customer service advisors after winning work with UK bank and telecoms firm.

Outsourcing company Firstsource Solutions is creating 100 jobs at its Middlesbrough contact centre.

The jobs – a mix of sales and customer services advisors – have been announced after the company won new work with a global telecommunications provider and a high-profile UK bank.

FDS announces successful recertification of COPC (5.a) Standard

Firstsource Dialog Solutions (FDS) is proud to announce successful recertification of COPC (5.0a) Standard in their Sri Lanka centre. This certification indicates that COPC approves Firstsource’s Sri Lanka center has maintained high standards and best practices in managing Client Relationships for all their processes. This COPC standard is a crucial

This form will put you in touch with our business development team. For all other functions, please click here.
Ready to get in touch and grow your business?
Tell us a little more so we can connect you with the right person
Last step! Let us know which solutions you're most interested in
Connect with us

Download Now

Simply fill out this form to download