Revenues grew 8.9% to Rs 818 crore in the reported quarter from Rs 751 crore in the corresponding period last year
Firstsource acquires BPO division of US-based ISGN. Over 700 employees from ISGN’s BPO division in the United States and India will become a part of Firstsource through this acquisition
BPO firm Firstsource Solutions today posted 16.6 percent rise in consolidated net profit at Rs 67.04 crore for the quarter ended December 2015.
Simon Hunt, Customer Experience Director at Firstsource, discusses the potential of automation in customer service
The digital age is in full swing for the UK’s retail industry. Many retailers are moving to omnichannel services for product selection, payment and order tracking. For some it is now possible for the consumer journey to take place entirely online. This approach has helped some retailers drive cost efficiency and customer growth on a scale that outstrips their competition.
Business India – Sanjiv Goenka has consolidated his patrimony and is now growing fast…
Firstsource Solutions Limited, a RP-Sanjiv Goenka Group engaged in providing business process management (BPM) services, is eyeing e-commerce companies for handling their BPO operations…
With the UK launch of Apple Pay, the explosion of contactless payments across Europe and more mobile banking partnerships being cemented all the time, the future looks bright for a certain kind of banking. That banking is digital and increasingly mobile.
Firstsource Solutions named Employer of Choice at Business in the Community Northern Ireland Awards Belfast, Northern Ireland, 3rd June 2016: Firstsource Solutions, the UK’s customer experience expert, has won the Employer of Choice Award for the second time at the annual Business in the Community Northern Ireland Awards.
Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, today announced the creation of 300 new full-time jobs in Cardiff. The roles will be based at the Firstsource Solutions centre in Cardiff Bay. The new jobs are as a result of the award-winning firm expanding
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