RP Sanjiv Goenka Group

News Categories: In the News



Firstsource features in 2023 Bloomberg gender-equality index

This is the second consecutive year the company has been included in the index Mumbai, 8 February, 2023 – Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, today announced its inclusion in the Bloomberg Gender-Equality Index (GEI)

Social media and debt collection is a problematic mix

There’s a famous scene in The Godfather when Sonny Corleone laughs off brother Michael’s outlandish idea to single-handedly take out a rival mob boss and a corrupt cop, calling it a personal vendetta. “It’s not personal, Sonny,” the future Don replies. “It’s strictly business.” Many debt collectors probably feel the

BNPL growing pains show need for greater consumer focus

The upstart Buy Now, Pay Later (BNPL) industry will have to learn some hard lessons and soon, thanks to massive growth and sudden CFPB scrutiny, but the credit, recovery, and collections industry can learn a few things from BNPL, too, argues Tim Smith, SVP of Business Development at Firstsource Solutions.

How businesses can tackle gender equality in the workplace

Addressing gender equality is essential for a healthy workplace. Governments and businesses can both play a greater role in breaking down gender injustice through policies and initiatives to drive equality. Since 2017, employers with over 250 employees must publicly report their gender pay gap. Initiatives such as these drive awareness

4 ways rural hospitals can Llean into digital tools to boost payment

The safety net that rural hospitals provide stretched closer to breaking during COVID-19, with 453 hospitals now at risk of closure, a recent survey found. For rural revenue cycle teams, exploring new approaches to financial engagement—including digitally—in light of revenue pressures and staffing shortages is one essential tactic for survival. Today, the

How lenders can work smarter to spot invoice factoring and discounting fraud

Invoice finance and asset-based lending continue to recover following the pandemic. According to UK Finance Business Finance Review, an 11 per cent rise in lending in Q3 of 2021 was followed by further five per cent rise in Q4 – reaching over £17 billion. Yet lenders need to be cautious – as borrowing increases

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