News Categories: In the News

Firstsource Solutions Acquires PatientMatters

Acquisition accentuates Firstsource’s Healthcare Provider portfolio and extends its national footprint in the US Mumbai (India), December 23, 2020 | Louisville (US), December 22, 2020: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, announced today that the

Firstsource Healthcare Payer rebrands to Health Plans & Healthcare Services

LOUISVILLE, KY,  Oct 8th, 2020: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, announced today a name change for its’ Healthcare Payer business to be known as Health Plans and Healthcare Services (HPHS) business going forward.The US

IDG Connect: C-suite talk fav tech

As published on IDG Connect What tech do the c-suite really get excited about? IDG Connect speak to Rajesh Subramaniam, CEO & MD at Firstsource Solutions to find out. What is your favourite personal gadget? My favourite gadget is my iPhone – without a doubt. It’s got everything I need

Firstsource wins gold at this year’s ECCCSA Awards

As published by Awards International We are delighted to have celebrated multiple Firstsource award wins at the European Contact Centre and Customer Service Awards (ECCCSA’s) last night. After being shortlisted for four ECCCSA awards, it was announced that Firstsource won gold in Medium Contact Centre of the Year and Silver

Firstsource Solutions recognised at the NASSCOM Customer Service Excellence Awards

As Published By: NASSCOM Firstsource Solutions has been awarded the prestigious Customer Service Excellence accolade in the ROI category at the NASSCOM Customer Service Awards. The traditional customer service is shifting to a more value driven, innovative and hyper personalised service, with technology providing the platform for this shift. The

Customer Experience Magazine: Winner Focus

As Published By: Customer Experience Magazine Firstsource Solutions enjoyed two major wins at the 2017 UK Customer Experience Awards, including the prestigious CX Professional of the Year accolade. That title was earned by Kath Chivers, the firm’s Vice President of Sales Operations, for her sterling work in transforming CX standards

HR Grapevine: Are Great Leaders Born Or Made?

Published in HR Grapevine Magazine Are great leaders born or made? Laura Hourican, SVP HR at Firstsource Solutions UK, shares her insights in HR Grapevine’s latest issue, revealing how Firstsource is building its next generation of leaders. “Our team leaders and senior management play a critical role when it comes

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