Deb Biswas heads Communications, Media & Technology at Firstsource. He’s responsible for leading strategy, building client value and driving business performance. A visionary and an analytical business leader, Deb has spearheaded revenue growth, relationship management, solution development, P&L management, and M&A for businesses in BPO, ITO, software and consulting industries. He also has a profound understanding of digital and how to harness the powerful combination of humans, machines and processes.
Prior to joining Firstsource, Deb held several successful roles at Genpact spanning sales leadership and strategy. He played a pivotal role in creating and executing the strategy to expand Genpact’s footprint in Banking – from a handful of mega banks to regional banks and other financial services firms across North America. He was also involved in shaping mega deals and built key partnerships in Hi-Tech as well as Banking verticals. Most recently, he has been focused on nurturing and growing the ‘Born-in-Cloud’ business.
In 2010, he was recruited to turn around a software company acquired by HCL Technologies, as part of a semi-entrepreneurial stint. Over the next three years, Deb and his team turned the company around and helped divest it successfully. He then transitioned to the acquiring company Linedata and helped restructure one of its entities. Deb has also held senior leadership positions at Firstsource, Syntel and PricewaterhouseCoopers.
Deb began his career with HCL Hewlett Packard in India, after getting his Bachelor’s in Computer Engineering from Mangalore University, India. Deb currently lives in Orange County, CA with his wife, two kids and a dog. He is an avid thespian and enjoys acting in and directing plays for non-profit causes.