RP Sanjiv Goenka Group

The impact of patient financial experience on hospital profitability

June 3, 2021

Share on linkedin
Share on facebook
Share on twitter

As rising deductibles and co-pays turn patients into payers, financial interactions must be part of the patient experience equation. The financial aspect of care should not be put aside, as it is an essential component of a positive patient experience.

Navigating the healthcare financial maze can create unnecessary confusion and anxiety for patients at a time when they’re at their most vulnerable. Traditional processes and requirements around patient financial responsibilities can be overwhelming. Pressures on hospital financial performance are greater than ever. The American Hospital Association estimates that the pandemic cost U.S. hospitals and health systems $202.6 billion in lost revenue from March through June of 2020.

The importance of an effective patient access process at the initial point of patient engagement is imperative during the pandemic and beyond. How do we create a patient experience that can benefit everyone?

Latest Whitepapers

This form will put you in touch with our business development team. For all other functions, please click here.
Ready to get in touch and grow your business?
Tell us a little more so we can connect you with the right person
Last step! Let us know which solutions you're most interested in
Connect with us
For patients inquiring about Eligibility and Enrollment Services available through their hospital or health system — Please complete the form below, and a Patient Advocate will contact you shortly.

    Download Now

    Simply fill out this form to download