Design digitally-led experiences to enhance outcomes

Growing complexities in today’s Healthcare finance arena are becoming the primary source of concern for hospital executives. Make paying for Healthcare easier for your patients while simplifying the financial processes for your staff. Prevent revenue leakage and maximize your net revenue by providing patients with a seamless digital experience that appeals to their personal preferences. Choosing a partner with rich domain expertise and advanced digital solutions allows you to stay ahead of your financial challenges. At Firstsource, we strive to create customized solutions that meet your needs and those of your patients. Our spirited collaborations not only solve your business problems but also create long-lasting relationships with your communities.

Payer billing and follow up
Legacy AR work out
Self-pay early out
Insurance early out
Third party liability and workers’ comp
Out-of-state Medicaid enrollment and billing
Denial prevention and resolution with proprietary tool MPrevent℠
FirstCustomerIntelligence (FCI) voice analytics tool
Propensity to pay scoring tool
Digital patient engagement with proprietary tool MGagement℠

Outcomes delivered

Enhanced patient
satisfaction

Improved
net revenue

Increased
self-service

Stronger bottom
line

Outcomes delivered

Enhanced patient
satisfaction

Improved
net revenue

Increased
self-service

Stronger bottom
line

MGagement^SM

Today’s savvy patients demand intuitive interactions, instant answers, and the flexibility to transact at a time and place convenient to them. With MGagement^SM, our patient-friendly user portal, your patients have total control of their healthcare journey – at their fingertips.

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MPrevent^SM

Shifting the focus from denial resolution to denial prevention will leave you with more cash on hand and time to focus on your patients. MPrevent^SM, our Denial Prevention Solution, combines a workflow platform with analytics and support specialists to mitigate unpredicted financial drain.

Explore insights

A revenue cycle team gets real about denials: 5 things they use to turn the trend in their favor

Digital solutions that provide business continuity for hospital RCM during the pandemic and beyond

Using Digital Patient Engagement Solutions to Collect Balances and Improve Customer Satisfaction

Resource Type

Receivables Management​

Reimagine the financial experience

Fast track payments while maintaining the focus on patients

Design digitally-led experiences to enhance outcomes

Outcomes delivered

Outcomes delivered

MGagementSM

MPreventSM

Explore insights

A revenue cycle team gets real about denials: 5 things they use to turn the trend in their favor

Digital solutions that provide business continuity for hospital RCM during the pandemic and beyond

Using Digital Patient Engagement Solutions to Collect Balances and Improve Customer Satisfaction

We’d love to hear about your current business needs and where you’re headed.

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Services

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Receivables Management

MGagement^SM

MPrevent^SM