Healthcare Analytics Solutions

Stay ahead with healthcare analytics solutions that deliver improved diagnosis, reduced treatment cost, better patient engagement and greater efficiency across healthcare functions

Making healthcare affordable and accessible to all sections of society has been an endeavour for all governments and the healthcare sector itself. Analytics has a huge role to play in this quest. Whether it is reducing treatments costs, improving diagnosis, facilitating real-time patient engagement or bettering efficiency across functions, healthcare has been successfully relying on Analytics. Also being a data intensive industry, engaging with the right analytics experts is imperative for survival from a business perspective. Identifying trends, taking timely decisions and acting upon insights can get a lot easier with analytics. Our association with large healthcare providers has helped us develop various analytical solutions for a host of healthcare clients

Stay Ahead

Harness the power of analytics for improved operations, superior healthcare and reliable demand planning

  • Quality healthcare – Process large amounts of structured and unstructured data through AI and machine learning to allow identification of patient conditions to provide quality healthcare and improved outcomes at lower costs.
  • Operations Analytics – Improve any healthcare operating model and workflow of administrative activities through AI, by reducing the time taken to process and manage documentation
  • Demand Planning, Forecasting – Effectively handle demand planning and forecasting services to make sure that hospitals have the right equipment at the right time to provide quality healthcare
"The team at Firstsource have consistently been approachable, dedicated and knowledgeable in customer service delivery and the contact centre infrastructure.

The personal relationships between both organisations has been the recipe of the success. A good outsourcer will forge solid relationships with their clients, which Firstsource certainly did.

For this reason, we would have no hesitation in calling upon the support of Firstsource, should we need to, in the future."
Head of Customer Contact Centres
Global Transatlantic Airline Brand
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Why Firstsource?

"Leader" in the IAOP Outsourcing 100 List for 2017

This prestigious designation is granted only to the best and most disruptive BPO companies

Trusted by FTSE 100 & Fortune 500 companies

We believe in long term partnerships - over half of our clients have been with us for 7 years or longer

18,000+ people in 38 global delivery centers

We deliver 24/7 customer support aided by advanced analytics, RPA and cutting-edge technology

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