Making a Difference Together: Our Social Impact
Working each day
to make a difference
We strongly believe that advancing the interests of our people and strengthening our communities go hand in hand. Our approach to creating positive outcomes centers around three major pillars.
- Creating an equitable workplace through Inclusion and Diversity
- Improving access to jobs for the socio-economically challenged population through Impact Sourcing
- Designing CSR initiatives focused around promoting gender equity, education, healthcare, arts, culture and sports.
SDG 3
Good Health and well-being
SDG 4
Quality Education
SDG 5
Gender Equality
SDG 8
Decent work and economic growth
SDG 9
Industry, innovation and infrastructure
SDG 10
Reduced Inequalities
SDG 3 Good Health and well-being
SDG 4 Quality Education
SDG 5 Gender Equality
SDG 8 Decent work and economic growth
SDG 9 Industry, innovation and infrastructure
SDG 10 Reduced Inequalities
Inclusion & diversity
We encourage our people to bring their authentic selves to work and create greater value for our clients with diverse perspectives and problem-solving experiences.
We take great pride in being recognized in the prestigious Bloomberg GEI (Gender Equality Index)- 2023 for the second consecutive year across 483 other global companies.
We are delighted to announce our achievement as a Level 3 Disability Confident Leader in UK marking progress from our previous status as a Disability Confident Employer.
In our employee survey conducted in FY 2023-24, 84% of our employees agreed with the statement,
“At this Company, everyone can succeed to their full potential, irrespective of age, culture, gender, race or religious background”
44.41% Women workforce
27,940 Employees from 82 different nationalities
37.38% Women in all management positions
Impact Sourcing
Talent is often not constricted by anything other than opportunities. As a purpose-led organization, we are keen to provide those opportunities and break down barriers for the socio-economically challenged through our Impact Sourcing program.
Collaborating with NGOs, sourcing partners and government organizations across Asia, the US and Europe we aim is to hire 10,000 impact workers
Community Outreach
Our Vision is to be a good corporate citizen in all aspects of our operations and activities. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interests of diverse stakeholders. The way we do business reflects our commitment to profitable growth, sustainable development and integrity
Our goal is to be a purpose driven and socially responsible Company, empowering lives by advancing access to Education, Environment, and Healthcare, promoting Sports, Arts, and Culture, and supporting gender equality and women empowerment – to improve the overall quality of life
IMPACT IN NUMBERS FY 22-23
289 CSR events
4041 Employee Volunteers and donors
INR 68.4 Mn spent on CSR projects
15,298 hours of CSR volunteering
65,550 lives impacted through various CSR initiatives
2.64 times SROI generated through CSR project
Invested in Communities
Digital Skilling of Rural Women
Entrepreneurs
About FFE scholarship
As part of our CSR project, since 2017 Firstsource have been sponsoring 5 deserving graduates for their B-Tech in Karnataka. In the year 2021, all of them graduated with flying colors and most of them are placed in jobs. As a next step, through our continued support during 2021 year, Foundation for Excellence (FFE) team were able to fund the annual scholarships of 12 brilliant and financially needy B-Tech scholars from 6 states in India where Firstsource has biggest operation. These 12 scholars will receive annual scholarship as well as various value added training/workshop to chase their career dreams and become successful.
I have been inspired in my life by Dr. APJ Abdul Kalam. His book, “Wings of Fire” tells the way he faced the difficult situations in his life, but despite the challenges, he finally succeeded in fulfilling in dreams.
This scholarship has been supporting me financially, in meeting my educational expenses and hostel fees, which has helped in reducing the financial burden on my family and has motivated me in achieving my career goals. I really appreciate the initiative taken by Firstsource and FFE to help me with my education and to fulfil my dreams. Me and my family will always be grateful for your help. I find it inspirational how your contribution is building someone’s career. I am willing to do the same whenever I am ready to support. Thank you for believing in me
Awards and Accolades
Recognition at HYSEA ESG Conclave 2023
The HYSEA ESG Conclave 2023 served as a platform for influential stakeholders from diverse sectors to convene and deliberate on the future of CSR and emphasize the significance of ESG practices in today’s business landscape.
During the conclave, we received a ‘Special Mention’ award, honouring our organization’s strong commitment to making a positive social and environmental impact.
Level 3 Disability Confident Leader in UK
Bloomberg Gender Equality Index 2023
Best use of CSR
Practices
Firstsource received the Best Use of CSR practices award at the Asia Pacific HRM Congress 2021, held in Bengaluru, India. The win was a strong affirmation of our innovative practices and unwavering commitment to being a responsible citizen.
Bloomberg Gender- Equality Index
Firstsource Included in 2022 Bloomberg Gender-Equality Index (GEI) – the modified market capitalization-weighted index aims to track the performance of public companies committed to transparency in gender-data reporting in 2022 and comprises 418 companies across 45 countries and regions.
CSR Leadership
Awards
Firstsource received the CSR Leadership Award at the 4th Edition Corporate Social Responsibility Summit & Awards 2022, held in Mumbai, India. The award recognizes our innovative efforts towards overall social development and is a testament to our commitment and passion for supporting and developing local communities.
