Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Intelligent Automation
Desktop and Service on Cloud
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Omnichannel Engagement
Survey Platform
Virtual Bots answer immediately
while routing complex emails to associate
Personalize CX based on customer behaviors and attributes
Sometimes a Voice Bot can answer
simple queries, or direct you to the right associate
Tailor support to different customer groups with different needs and preferences
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Select any channel for more details
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Measure how your customers are
feeling at every moment of interaction with your product or service.
Virtual Bots answer immediately
while routing complex emails to associate
Sometimes a Voice Bot can answer
simple queries, or direct you to the right associate
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Voice Automation
Tailor support to different customer groups with different needs and preferences
Voice
Sometimes a Voice Bot can answer simple queries, or direct you to
the right associate
Select any channel for more details
Omnichannel Engagement
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Virtual Bots answer immediately
while routing complex emails to associate
Sometimes a Voice Bot can answer
simple queries, or direct you to the right associate
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Email Automation
Tailor support to different customer groups with different needs and preferences
Email
Virtual Bots answer immediately while routing complex emails to
associate
Select any channel for more details
Omnichannel Engagement
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Virtual Bots answer immediately
while routing complex emails to agent
Sometimes a Voice Bot can answer
simple queries, or direct you to the right agent
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Webchat Automation
Tailor support to different customer groups with different needs and preferences
Webchat
24/7 Virtual Bots always available for simple queries while
associates handle the more complex ones
Select any channel for more details
Omnichannel Engagement
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Virtual Bots answer immediately
while routing complex emails to agent
Sometimes a Voice Bot can answer
simple queries, or direct you to the right agent
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Messaging Automation
Tailor support to different customer groups with different needs and preferences
Messaging
Asynchronous messaging allows customers to pick up a
conversation whenever it suits them
Omnichannel Engagement
Select any channel for more details
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Virtual Bots answer immediately
while routing complex emails to agent
Sometimes a Voice Bot can answer
simple queries, or direct you to the right agent
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Social Media Automation
Tailor support to different customer groups with different needs and preferences
Social Media
Responding to negative feedback for millions to see needs to
be managed quickly
Omnichannel Engagement
Select any channel for more details
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Virtual Bots answer immediately
while routing complex emails to agent
Sometimes a Voice Bot can answer
simple queries, or direct you to the right agent
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
White Mail Automation
Tailor support to different customer groups with different needs and preferences
Omnichannel Engagement
Select any channel for more details
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Virtual Bots answer immediately
while routing complex emails to agent
Sometimes a Voice Bot can answer
simple queries, or direct you to the right agent
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Tailor support to different customer groups with different needs and preferences
Intelligent Automation
Desktop and Service on Cloud
Persona-based Support
Tailor support to different customer groups with different needs and preferences
Omnichannel Engagement
Select any channel for more details
Personalize CX based on customer behaviors and attributes
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Agent Assist
Visual IVR
Automated Response
Digitally Empowered Customer Experience
Biometric Authentication
Pattern Recognition and Personalisation
Insights, Design Experience and Advisory Services
Survey Platform
Virtual Bots answer immediately
while routing complex emails to agent
Sometimes a Voice Bot can answer
simple queries, or direct you to the right agent
Asynchronous messaging allows
customers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available
for simple queries while associates handle the more complex ones
Responding to negative feedback for
millions to see needs to be managed quickly.
Fast, repeatable experience, even
for white mail.
Tailor support to different customer groups with different needs and preferences
Intelligent Automation
Desktop and Service on Cloud
Active User Personalization
Personalize CX based on customer behaviors and attributes