Seven steps to citizen development
Building an automation culture in your organization
of RPA projects fail. They are often slow, centralized and target-led. 1
of office workers believe their employers should be more willing to invest in digital and technology skills training. 2
To find out what your employees are really capable of, follow our seven steps to successful citizen development
Bots are useful not mothballed
People are given the power to make their own jobs more interesting
Employees focus on higher-value tasks – and on their customers
IT can focus on major enterprise projects and automation is scaled faster
Employees feel invested in and cared for and their morale gets a huge boost
The best bots can be shared across teams
Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.
Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.
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