RP Sanjiv Goenka Group

Business Technology Services

Stay agile, responsive and resilient

Technology services to simplify and accelerate your digital journey

A powerful blend of industry expertise, process knowledge and modern technologies

Our clients love us because we bring a unique set of capabilities to the table – domain expertise, technology know-how and in-depth process understanding.  You can now make the most of this powerful combination to modernize your IT landscape and fast-track digital transformation, using our Business Technology Services. How?

Our Business Technology Services simplify even the most complex digital transformation initiatives, allowing you to focus on your core business while driving speed, efficiency, agility and scale – factors critical to success in the digital world.

The offering blends our domain and IT expertise with next-gen technologies to create digital-first services and solutions that advance your business agenda and help you stay ahead.

See how our wide-ranging services can unlock value for you across your enterprise.

Unlock the power of Business Technology Services

Align product/platform development and deployment with business objectives to create measurable business impact.

Is addressing complex and shifting business challenges using technology a major stumbling block at your organization?

Mobilize our Business Outcome Design services.

We utilize our extensive experience to support you across areas such as Business Analysis, Process Mining, Requirements Definition, Product Evaluation, Roadmap Definition and more.

Our services help you identify challenges, design right-fit solutions, and set a high impact digital transformation plan in motion.

Unlock the power of Business Technology Services

Business Outcomes Design

Align product/platform development and deployment with business objectives to create measurable business impact. Is addressing complex and shifting business challenges using technology a major stumbling block at your organization? Mobilize our Business Outcome Design services. We utilize our extensive experience to support you across areas such as Business Analysis, Process Mining, Requirements Definition, Product Evaluation, Roadmap Definition and more. Our services help you identify challenges, design right-fit solutions, and set a high impact digital transformation plan in motion.

Systems Integration

Rapidly deploy systems of engagement and digital applications to outperform in the digital era. Systems integration results in unified systems with homogenized databases and data sources. But the truth is it’s a complex process that requires proven expertise. On the one hand, our leading-edge product professional services implement and integrate next gen digital platforms and products, enabling you to securely scale IT. On the other, our digital engineering services offer soft development as well as low code applications to fast track your digital transformation.

Product Value Management

Fuel digital transformation and elevate the customer experience to drive competitive advantage. If you are looking to ensure effective user support as you transform your systems, our Product Value Management offering is the answer. The offering straddles User Helpdesk, Digital Adoption Services, Incident Management, Monitoring, and more. It is designed to ensure your digital initiatives succeed driven by a high degree of user adoption, improving predictability and accelerating time to value.

Platform Migration Services

Evolve your IT infrastructure to improve IT efficiency and service delivery and meet changing business requirements. If your current platform is unable to meet evolving compliance mandates or business objectives, it’s time to migrate. Our Platform Migration Services help you architect and implement custom solutions to securely migrate to modern IT platforms. The result: ability to transition seamlessly to new platforms of choice with minimal business disruption. The offering spans pre-implementation planning, phased deployment, testing, training and ongoing support.

Unlock the power of Business Technology Services

Align product/platform development and deployment with business objectives to create measurable business impact.

Is addressing complex and shifting business challenges using technology a major stumbling block at your organization?

Mobilize our Business Outcome Design services.

We utilize our extensive experience to support you across areas such as Business Analysis, Process Mining, Requirements Definition, Product Evaluation, Roadmap Definition and more.

Our services help you identify challenges, design right-fit solutions, and set a high impact digital transformation plan in motion.

Align product/platform development and deployment with business objectives to create measurable business impact.

Is addressing complex and shifting business challenges using technology a major stumbling block at your organization?

Mobilize our Business Outcome Design services.

We utilize our extensive experience to support you across areas such as Business Analysis, Process Mining, Requirements Definition, Product Evaluation, Roadmap Definition and more.

Our services help you identify challenges, design right-fit solutions, and set a high impact digital transformation plan in motion.

Rapidly deploy systems of engagement and digital applications to outperform in the digital era.

Systems integration results in unified systems with homogenized databases and data sources. But the truth is it’s a complex process that requires proven expertise.

On the one hand, our leading-edge product professional services implement and integrate next gen digital platforms and products, enabling you to securely scale IT.

On the other, our digital engineering services offer soft development as well as low code applications to fast track your digital transformation.

Fuel digital transformation and elevate the customer experience to drive competitive advantage.

If you are looking to ensure effective user support as you transform your systems, our Product Value Management offering is the answer. 

The offering straddles User Helpdesk, Digital Adoption Services, Incident Management, Monitoring, and more.

It is designed to ensure your digital initiatives succeed driven by a high degree of user adoption, improving predictability and accelerating time to value.

Evolve your IT infrastructure to improve IT efficiency and service delivery and meet changing business requirements.

If your current platform is unable to meet evolving compliance mandates or business objectives, it’s time to migrate.

Our Platform Migration Services help you architect and implement custom solutions to securely migrate to modern IT  platforms. The result: ability to transition seamlessly to new platforms of choice with minimal business disruption. 

The offering spans pre-implementation planning, phased deployment, testing, training and ongoing support. 

Outcomes delivered

20%

reduction in loan cycle time 

$4 Million+

in annual savings

100%

improvement in average net yield per customer

200%

improvement in technical support responsiveness 

Outcomes delivered

National mortgage company

Reduced loan cycle time by up to 20%, transforming manual processes

Financial software company

Saved over $4 million annually while accelerating customer onboarding by 15%

Leading bank

Delivered 100%+ improvement in average net yield per customer by migrating to omnichannel CRM, transforming Collections

Healthcare supply management company

Turned around a declining trend to nearly double the responsiveness of technical support operations

US mortgage provider enhances process efficiency by 30% with automation

Explore insights

PE-owned software company boosts CX while saving $4M in costs

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Low code is key to the consumerization of care

Lean startup methodologies – Building better products faster

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    Geetha Krishnan

    Geetha Krishnan

    Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
    Susan Aldridge

    Susan Aldridge

    Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

    Alan Greenberg

    Alan Greenberg

    Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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