FirstSmartomation- Business Process Automation

FirstSmartomation is Firstsource’s proprietary business process automation solution that helps organisations integrate multiple systems, create new interfaces with automation and reduce complex processes.

FirstSmartomation is aimed at helping organisations integrate multiple systems, create new interfaces with automation and reduce complex processes.

FirstSmartomation uses non-invasive technology to integrate diverse applications on their native platforms to capture/interpret existing applications for processing a transaction. This effectively reduces manual effort by efficiently processing repeated rule based steps. It helps enable round the clock operations, improve accuracy and also ensures compliance.

Our proprietary FirstSmartomation tool merges domain expertise, operational excellence knowledge and Robotic Process Automation technology. It essentially is a “robot” to capture/interpret existing applications for processing a transaction.

FirstSmartomation can be positioned on any back-end system to create a user friendly interface that shortens processing and interaction times and improves productivity.

Stay Ahead

FirstSmartomation is Firstsource’s proprietary business process automation solution

Round the clock operations

  • No vacation, no shift work, no employee attrition

Rapid scalability

  • Better handling of volume spikes
  • Automated bot farms allow robots to handle volume regardless of seasonality or variance

Accuracy

  • No human error in data entry processes

Compliance

  • Ensures rules based policy adherence
  • Software doesn’t miss anything and it generates extensive audit trails
Brochure
Brochure
Download Insight

By submitting this form, you will also receive occasional (no more than once a month) emails from Firstsource tailored to your industry. You can easily unsubscribe at any time.

Download insights

All insights

Why Firstsource?

"Leader" in the IAOP Outsourcing 100 List for 2017

This prestigious designation is granted only to the best and most disruptive BPO companies

Trusted by FTSE 100 & Fortune 500 companies

We believe in long term partnerships - over half of our clients have been with us for 7 years or longer

18,000+ people in 38 global delivery centers

We deliver 24/7 customer support aided by advanced analytics, RPA and cutting-edge technology

Ready to get in touch and grow your business?
Tell us a little more so we can connect you with the right person
Last step!
Let us know which solutions you're most interested in

 

Let's Talk

Related Pages

Design and Transformation

We work closely with clients to help them implement business transformation strategies that lead to improved delivery with lower risk and cost, faster results and an enhanced customer experience.

Robotic Process Automation

Firstsource leverages Cognitive Robotic Process Automation (RPA), Artificial Intelligence and Machine Learning tools to help our clients achieve accelerated business outcomes.

Digitisation and Automation

We work with clients to identify opportunities for automation and digitisation of business processes, and design strategies that aid in end-to-end implementation and measurable outcomes.