Awards Categories: Awards
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39
UK Customer Experience Awards
Gold – Best Employee Engagement – Programme or Transformation
Bronze – Transforming the Customer Experience, in association with a client (largest retail bank and mortgage lender in the UK )
Contact Centre Network Ireland
Trainer of the Year
Support Team of the Year
People Development Award
Welsh Contact Centre Awards
Silver, Support Manager
Gold, People Engagement
UK Complaint Handling Awards
Best Complaint Handling
UK Complaint Handling Awards
GOLD, Customer Insight Strategy
Overall Winner
UK Complaint Handling Awards
Best Complaint Handling
Best Complaints Handling Team of the Year
North East Contact Centre Awards
Best Outsourcing Partnership
UK Complaint Handling Awards
Best Complaint Handling in Financial Services
Industries
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