Firstsource offers customized end to end customer acquisition solutions that address the Banking Financial Services and Insurance, Telecommunications and Healthcare industries.
Firstsource delivers effective solutions that:
- Increase the customer base through pro-active web chat using software tools such as LivePerson
- Provide better up sell and cross sell by leveraging inbound sales centers
- Deploy motivated and certified customer acquisition teams
- Leverage an extensive network of onshore and offshore contact centers
- Use i-lens®, which focuses on third party sales verification