Privacy Policy

  • Privacy Policy
  • Disclaimer
  • Overview

    Firstsource Solutions Limited (which expression means and includes its affiliates and subsidiaries) has created this Privacy Policy in order to demonstrate the company’s commitment to privacy. This Privacy Policy demonstrates Firstsource Solutions Limited’s (‘we’, ‘our’) information gathering and dissemination practices for www.firstsource.com

    Information gathering

    Our website’s registration form requires you to give us contact information like your name and email address. We use this information to send you information about our company. We do not share any personal information with any third parties. Users may opt out of receiving future mailers by emailing us on marketing@firstsource.com.

    Means of collecting information

    Information given by the user

    We collect no personal information about you when you visit our website unless you choose to provide this information to us. However when you browse through the website, read pages, or download content, certain information is automatically transmitted by your browser. Further, we may receive and store any information which you enter on our website or give us in any other way such as:

    –  By entering information on the page titled ‘Contact Us’, you will submit information such as your name, and email address to enable us to reply to you.

    –  By sending in your resume and other personal details through the ‘Apply Now’ link on the website that enables you to apply online for job opportunities opening with us. We may use this information for ourselves or any of our affiliates and subsidiaries for the purpose of employment and may keep the information for future retrieval.

    –  Registering with the ‘Knowledge Center’ link in order to send you our newsletters and other news alerts that you may have subscribed to, we ask for your name and email ID.

    –  We will also be collecting any information that you may have mentioned in any communication/ email that you send to us.

    Automatic information

    We may at some time, receive and store certain types of information whenever you interact with us, e.g. the use of “cookies”

    E-mail communications

    To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Firstsource.com if your computer supports such capabilities.

    Information from Other Sources

    We might receive information about you from other sources and add it to our account information.

    Firstsource collects limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. We may use your Internet Protocol (IP) address (i) to diagnose problems with our server(s) and/or to administer our website to indentify portions of our website which users visit frequently, (ii) improve our website to ensure smooth navigation for our users and (iii) to help us make our website more useful to visitors. We do not link IP addresses to any personally identifiable information, thus a user’s session will be tracked for administrative purposes and the user’s identity will always be anonymous.

    Security

    This website has security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall, with access restricted to our authorized personnel. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

    Links to other sites

    This webpage may contain links to other websites operated by third parties (“Linked Sites”). Such Linked Sites may have their own privacy statements and we strongly recommend that you review these privacy statements if you visit any Linked Sites. We will not be responsible for any contents on any Linked Site or any link contained in a Link Site, or any changes or updates to such sites.

    Disclosure and transfer of personal information

    Firstsource keeps your personal information confidential except where disclosure/transfer of personal information is required by an order under the law for the time being in force or by Government agencies including law enforcement agencies having authority of law, upon their request in writing, even without obtaining your consent.

    However, sometimes Firstsource uses third parties to process your information. Firstsource requires these third parties to comply strictly with its instructions and not to further transfer your personal information.

    Firstsource also requires that they do not use your personal information for their own business purposes, unless you have explicitly consented.

    Changes to this policy

    We are committed to take all reasonable efforts to maintain up-to-date and effective privacy standards and practices. Please check this Privacy Policy periodically to inform yourself of any changes. In case of any substantial changes to this Privacy Policy, we will provide appropriate notice to you through this website.

    You recognize and understand that there is no compulsion on you to provide us with your personal information and any and all personal information provided by you to us is with your full consent, own volition and desire to provide such personal information. You also understand that we are under no obligation to verify the source from which the personal information about you is provided to us and they are deemed to be provided by you, unless you demonstrate to us within a period of fifteen days from the date of providing such information to us and they are deemed to be provided by you, unless you demonstrate to us within a period of fifteen days from the date of providing of such information to us, to our satisfaction, that the information was provided to us without your free consent.

    Contacting us

    If you have any questions or concerns about this Privacy Policy, or your dealings with this website, you can contact marketing@firstsource.com for clarifications.


    Disclaimer

    The information contained in this website is for general information purposes only. While Firstsource Solutions Limited (‘we’) endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability, with respect to the website, of the information, services, or related graphics contained in the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

    This site is subject to periodic update and revision. Materials should only be considered current as of the date of initial publication appearing thereon, without regard to the date on which you may access the information. We maintain the right to delete or modify information on this website without prior notice to any third party or person and shall maintain a complete discretion on the content published.

    In no event shall we be liable for any loss or damage including without limitation any direct, indirect, special, or consequential loss or damage, loss of data, profits, business, reputation or any loss or damage whatsoever arising out of, or in connection with, the use of this website or any information contained herein.

    Past financial performance should not be taken as an indication or guarantee of future performance and no representation and warranty, express or implied, is made regarding future performance.

    Every effort is made to keep the website up and running. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We reserve the right, at our sole discretion, to correct any errors or omissions in any portion of the website. Any unauthorized use of this website may give rise to a claim for damages including criminal prosecution.

    Unless otherwise stated, we or our licensors, as the case maybe own all intellectual property rights in the website and any information or material on the website. All our intellectual property rights in relation to the website are reserved.

    Subject to the terms and conditions set forth herein, We will grant a non-exclusive, non-transferable, limited right to access this site and the materials thereon.

    You agree not to:

    This disclaimer will be governed by and construed in accordance with the laws of India, and any disputes relating to the website or this disclaimer shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

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