Contact Centre Agency of the Year – Firstsource Dec 11, 2012. Marketing Magazine
	CESC backing opens more opportunities for us: Firstsource CEO Oct 31, 2012. Business Today
	Health care is the place to be over the next 3-5 years: Rajesh Subramaniam Oct 30, 2012. Business Standard
	Sometimes it pays to hire an outside debt collector Oct 19, 2012. The Institute of Financial Operations
	Indian BPO sector moves beyond outsourcing; It’s Business Process Management Sep 05, 2012. Nasscom
	Security fears are stifling mobile banking adoption in the UK August 02, 2012. thefonecast.com
	Healthcare Finance Executive Survey: Accountable Care Deals Should Be Top Priority August 01, 2012. Becker's Hospital Review
	NASSCOM announces ranking of Top 20 IT-BPO Employers in India July 26, 2012. Nasscom
	Why did we invest in the UK? - Part 2 July 25, 2012. Uk Trade and Investment
	Growth Momentum Back at Firstsource July 04, 2012. Mid-cap Mantra
	Why did we invest in the UK? - Part 1 June 28, 2012. Uk Trade and Investment
	Firstsource announced finalists at Call Center Excellence Award June 21, 2012. India Infoline
	Aaj Tak honours India Inc for its CSR initiatives June 07, 2012. India Today
	Enhancing the Student Experience should be a Top Priority in Controlling Loan Default Rates June 01, 2012. insideARM.com
	Firstsource Dialog Solutions Turns One; Sets Aggressive Growth Targets for 2012 May 23, 2012. Daily FT
	Firstsource Expands in Belfast May 14, 2012. Businessfirstonline
	Customer Services is Simply What I’m Good at May 03, 2012. Irish News (Belfast)
	Reaching for the Sky at Call Centre May 03, 2012. South Wales Echo
	Indian Firm Moves to Cardiff to Take Over Sky’s Call Centre May 03, 2012. Western Mail
	Outsourcing Company to Open New Sky Call Centre May 03, 2012. Belfast Telegraph
	Firstsource Expands In Belfast with New Contact Centre In Donegal Square May 02, 2012. Business Eye
	Firstsource congratulated for work with Strive2Work April 25, 2012. Business in the Community
	An Interview with: Matthew Vallance, CEO, Firstsource Solutions April 11, 2012. UK INIDA
	Firstsource in Northern Ireland's Top 100 Companies 2012 April 09, 2012. Belfast Telegraph
	New Firstsource Chief Says FCCB Repayment is Firm's Priority April, 2012. LiveMint
	Automation: ROI Will be a Deciding Factor Feb 27, 2012. Global Services
	Indian BPOs are Going Rural to Stay Competitive February 24. 2012, The Hindu

Smita Gaikwad
India and North America

Global Head of Marketing and Communications
Firstsource Solutions Limited
Mob : +91 98201 22336
Tel: +91 (22) 6666 0888 / 0841
Fax: +91 (22) 6663 5481
Email: smita.gaikwad@firstsource.com

Fraida Silver
UK

Marketing Director
Firstsource Solutions UK Ltd.
Space One, 1 Beadon Road
London W6 0EA
Tel: +44 (0) 20 8237 4515
Fax: +44 (0) 20 8237 4501
Email: fraida.silver@firstsource.com