News & Views

  • Press Releases
  • Firstsource recognised as a “leader” in IAOP 2017’s Global Outsourcing 100 List

  • Monday, May 15, 2017
  • analystsGlobal Outsourcing 100IAOPRajesh Subramaniumrankingsrecognition
  • Press Releases
  • Firstsource launches mental health toolkit in the UK

  • Friday, May 12, 2017
  • BITCNIHRmental healthour peopleUK
  • In the News
  • Verint’s VP Customer Analytics discusses Firstsource’s unique NPS solution

  • Thursday, May 11, 2017
  • analyticscase studycustomer experiencecxinnovationNPSverint
  • Press Releases
  • Firstsource Solutions recognised as an Investor in People

  • Wednesday, May 10, 2017
  • HRInvestors In PeopleLaura Houricanour peoplequalificationsUK
  • Press Releases
  • Firstsource reports Fiscal 2017 revenues of Rs 35,556 million

  • Friday, May 05, 2017
  • financial resultsgrowthQ4 FY 2016-2017quarter end resultsrevenuesY-o-Y growthyear end results
  • Blog
  • Press Releases
  • ‘Cardiff’s pool of talent is key to our growth’ says Firstsource chief

  • Friday, April 28, 2017
  • Call CentreCardiffContact CentrejobsmediarecruitmentsalesskyWales
  • Blog
  • In the News
  • Leadership Insights: Interview With Soma Pandey, CHRO, Firstsource Solutions

  • Wednesday, April 26, 2017
  • developmenthuman resourcesinterviewpeople strategyrecruitmentSoma Pandey
  • Blog
  • Industry Views: AI, chatbots and banking

  • Monday, April 24, 2017
  • AIbankingbusinesschatbotsindustry news
  • Blog
  • In the News
  • Life Lessons: Rick Sturge, EVP Business Development at Firstsource

  • Wednesday, April 12, 2017
  • business developmentinterviewlife lessonsOutsource MagoutsourcingRick Sturge
  • Awards
  • In the News
  • Firstsource recognised as a Challenger in Gartner’s Magic Quadrant (Contact Centre BPO)

  • Thursday, March 30, 2017
  • accoladesanalystsBPOcustomer managementGartnerGartner Magic Quadrant
  • In the News
  • Perspectives
  • The automation opportunity in financial services

  • Tuesday, March 28, 2017
  • automationBFSIfinancial servicesfintechrobotic process automationrpa
  • In the News
  • Perspectives
  • Robotic process automation – a new frontier in customer service?

  • Tuesday, March 28, 2017
  • Bhupendra Guptacustomer servicerobotic process automation
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