Media and Publishing Overview

Digital content is the “new normal” in the publishing industry. The world of publishing has had to contend with the inherent challenges of rising costs, technology upgrade expenses, the rise of the millennial and the rapid shift in preferences and reading habits among the new age audience. With convergence the new mantra, the world is in a hurry to access content ‘right here right now’. Innovations such as the e-book reader, availability of digital content, different formats of publishing content online, digitalizing content-rich publications, are also proving to be contentious issues for publishers.

Why Firstsource?

At Firstsource, our deep understanding of the publishing value chain helps answer some fundamental questions:

	Can there be cost containment while adopting technology when transitioning from the traditional to the digital world?
	Will outsourcing increase process efficiencies and reduce to ‘time-to-market’?
	Would outsourcing create a platform for strategic decision making?
	Can publishers create an enhanced customer experience with digital content?

" We have worked with Firstsource for a number of years with outsourcing various publishing services, specifically archiving of content for our K-12 publishing program. We have found the quality to be exceptional, the turnaround time to be very good, and their ability to handle significant changes in volume and diversity of format to be very helpful."

- Global Production Services,
   A Leading US Academic Publisher