Investor Relations

Investor FAQ


Employee Strength, Revenue, Profit, CEO

Financial Results

Latest Financials, Subsidiary Financials


Latest event details, past event archive

Share Information

IPO, Live Share Price, Shareholding Pattern

Corporate Governance

Compliance reports, code of conduct

Analyst Coverage

A list of our associated analysts

Credit Rating

CRISIL & CARE, Short Term and Long Term

Reports &

Board meetings, chairman's reports


Firstsource Solutions Limited
Date of Incorporation December 6, 2001
Managing Director & CEO Rajesh Subramaniam
Employee Strength 19,226 (as of December 31, 2017)
Revenue INR 8,872 Million (for the quarter ended December, 2017)
INR 35,556 Million (for the year ended March, 2017)
Operating Profit (EBIT) INR 990 Million (for the quarter ended December, 2017)
INR 3,790 Million (for the year ended March, 2017)
Net Profit INR 995 Million (for the quarter ended December, 2017)
INR 2,800 Million (for the year ended March, 2017)

Latest Financials

Annual Reports

Subsidiary Financials

Q3 FY18 Earnings Conference Call

Call details
Day and date Wednesday, February 07, 2018
Time 17:00 IST – India
19:30 SGT – Singapore and HK
11:30 GMT – United Kingdom
06:30 EST – United States
Link for viewing presentation

Login: (your name)
Password: 7913916

Add to Calendar | Pre-Register for Call

You can dial the Playback Number to access the earnings conference calls for 7 days from February 07, 2018 to February 14 2018.


Primary access number
+91 22 3938 1009

Local access number
+91 70456 71221 - Available in Delhi, Bangalore, Chennai, Hyderabad, Kolkata
Accessible from all major carriers except BSNL/MTNL.


Singapore (toll free)
800 101 2045

Hong Kong (toll free)
800 964 448

UK (toll free)
0 808 101 1573

USA (toll free)
1 866 746 2133


Playback number
+91 22 3065 2322 / 6181 3322

Playback ID

Past Events

  • Q3 FY18 Earnings Conference Call
    January 26, 2018
  • Q2 FY18 Earnings Conference Call
    October 30, 2017
  • Q1 FY18 Earnings Conference Call
    July 28, 2017
  • Q4 FY16 Earnings Conference Call
    May 3, 2016
  • Q3 FY16 Earnings Call
    January 25, 2016
  • Q2 FY16 Earnings Call
    Thursday, October 29, 2015
  • Q1 FY16 Earnings Call
    Monday, August 03, 2015
  • Q4 FY15 Earnings Call
    Tuesday, May 05, 2015
  • Q3 FY15 Earnings Call
    Monday, February 09, 2015
  • Q2 FY15 Earnings Call
    Friday, November 14, 2014
  • Q1 FY15 Earnings Call
    Friday, August 01, 2014
  • Q4 FY14 Earnings Call
    Friday, May 02, 2014
  • Q3 FY14 Earnings Call
    Friday, January 31, 2014
  • Q2 FY14 Earnings Call
    Thursday, October 24, 2013
  • Annual General Meeting
    Tuesday, August 06, 2013
  • Q1 FY14 Earnings Call
    Tuesday, August 06, 2013
  • Q4 FY13 Earnings Call
    Wednesday, May 08, 2013
  • Q3 FY13 Earnings Call
    Thursday, February 14, 2013
  • Extra-Ordinary General Meeting
    Tuesday, July 31, 2012
  • Q2 FY13 Earnings Call
    Friday, October 26, 2012
  • Q1 FY13 Earnings Call
    Tuesday, July 31, 2012
  • Annual General Meeting
    Tuesday, July 31, 2012
  • Q4 FY12 Earnings Call
    Wednesday, May 16, 2012
  • Q3 FY12 Earnings Call
    Wednesday, Feb 1, 2012
  • Q2 FY12 Earnings Call
    Wednesday, November 09,2011
  • Annual General Meeting
    Wednesday, August 3, 2011
  • Q1 FY12 Earnings Call
    Wednesday, August 3, 2011
  • Q4 FY11 Earnings Call
    Thursday, April 28, 2011
  • Q3 FY11 Earnings Call
    Thursday, February 10, 2011
  • Q2 FY11 Earnings Call
    Thursday, October 28, 2010
  • Annual General Meeting
    Thursday, September 16, 2010
  • Q1 FY11 Earnings Call
    Wednesday, July 28, 2010
  • Q4 FY10 Earnings Call
    Friday, April 30, 2010
  • Q3 FY10 Earnings Call
    Wednesday, January 27, 2010
  • Q2 FY10 Earnings Call
    Wednesday, October 28, 2009
  • Q1 FY10 Earnings Call
    Wednesday, July 29, 2009
  • Annual General Meeting
    Wednesday, July 29, 2009
  • Q4 FY09 Earnings Call
    Wednesday, April 29, 2009
  • Q3 FY09 Earnings Call
    Monday, February 2, 2009
  • Q2 FY09 Earnings Call
    Monday, November 24, 2008
  • Annual General Meeting
    Thursday, July 31, 2008
  • Q1 FY09 Earnings Call
    Wednesday, July 30, 2008
  • Q4 FY08 Earnings Call
    Tuesday, April 29, 2008
  • Q3 FY08 Earnings Call
    Tuesday, January 29, 2008
  • Extraordinary General Meeting
    Thursday, November 22, 2007
  • Q2 FY08 Earnings Call
    Monday, October 29, 2007
  • MedAssist Acquisition Analyst Call
    Thursday, August 30, 2007
  • Annual General Meeting
    Tuesday, August 14, 2007
  • Q1 FY08 Earnings Call
    Tuesday, July 31, 2007
  • Q1 FY08 Earnings Call
    Monday, July 30, 2007
  • Q4 FY08 Earnings Call
    Friday, April 27, 2007
  • Click to access live share information

    Current Share Price - Monthly High & Low - Historic Share Price - Share Chart

    IPO Information

    View prospectus to the issue

    Firstsource Solutions Limited made a public offer in February 2007 and was listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India on February 22nd 2007. The public issue was for 69,300,000 equity Shares of Rs.10 each for cash at a price of Rs.64 per equity share (which includes a share premium of Rs.54 per equity share), aggregating Rs. 4,435.2 million. The issue has received 358,329 applications for 3,417,911,555 equity shares, resulting in 49.32 times subscription.

    The details of the subscription received in the Issue from QIBs, non-institutional, retail categories and employees are as under:

    Category No. of Applications No. of Equity Shares bid Subscription
    Qualified Institutional Buyers 271 2,908,733,800 71.18 times
    Non-Institutional Bidders 777 273,426,925 40.15 times
    Retail Individual Bidders 356,667 233,037,730 11.40 times
    Employees 614 2,713,100 2.26 times

    Investors Shareholding Pattern

    Shareholding Chart as of September 30, 2017

    Major shareholders in Firstsource Solutions Ltd. includes Spen Liq Private Limited, a wholly-owned subsidiary of CESC Limited (54.82%), ICICI Bank Limited (4.70%), Rakesh Jhunjhunwala (3.30%), Steinberg India Emerging Opportunities Fund Limited (2.64%), Birla Sun Life Trustee Company Private Limited A/C Birla Sun Life Small and Midcap Fund (1.03%), and Remaining 33.51% of shareholding is widely held among Financial Institutions, Public and Mutual Funds.



    Past shareholding patterns

    Analyst Coverage

    Firm Analyst Name
    Spark Capital Srivathsan Ramachandran
    ICICI Direct Abhishek Shindadkar
    Religare Rumit Dugar
    Sharekhan Sanjeev Hota
    SKP Moneywise Rupali Singh
    Nirmal Bang Vishal Jajoo
    Quant Capital Ankit Pande
    Stewart Mackertich Sweta Sheth
    Emkay Global Manik Taneja
    SBI Cap Securities Dipesh Mehta
    Centrum Ravi Menon


    Firstsource is followed by the analysts listed above. Please note that any opinions, estimates or forecasts regarding Firstsource’s performance made by these analysts are theirs alone and do not represent opinions, forecasts or predictions of Firstsource or its management. Firstsource does not by its reference above or distribution imply its endorsement of or concurrence with such information, conclusions or recommendations.

    Investor Notices

    AGM Details – FY 2016-17
    Day and Date : Tuesday, 8th August 2017
    Time : 3.30 p.m.
    Venue: Manik Sabhagriha, ‘Vishwakarma’ M. D. Lotlikar Vidya Sankul, Opposite Lilavati Hospital, Bandra Reclamation, Mumbai 400 050 (Route map)

    AGM Details – FY 2015-16
    Day and Date : Tuesday, July 26, 2016
    Time : 3.30 p.m.
    Venue: Ravindra Natya Mandir, Sayani Road, Prabhadevi, Mumbai – 400 025 (Route map)
    Notice of Board Meeting for Q3FY2017

    AGM Details – FY 2014-15
    Day and Date : Monday, August 3, 2015
    Time : 3.30 p.m.
    Venue: Manik Sabhagriha, ‘Vishwakarma’ M. D. Lotlikar Vidya Sankul, Opp. Lilavati Hospital, Bandra Reclamation, Mumbai 400 050 (Route map)

    Resignation of Dr. Shailesh J. Mehta
    Dr. Shailesh J. Mehta, an Independent Director of the Company, has resigned from the Board of Firstsource Solutions Limited w.e.f. March 30, 2015.

    Resignation of Mr. Haigreve Khaitan
    Mr. Haigreve Khaitan, a Non-Executive, Non- Independent Director has resigned from the Board of Firstsource Solutions Limited w.e.f. September 19, 2014.

    Resignation of Mr. Ananda Mukerji
    Mr. Ananda Mukerji, a Non-Executive, Non- Independent Director has resigned from the Board of Firstsource Solutions Limited w.e.f. August 18, 2014.

    Resignation of Mr. K. P Balaraj
    Mr. K. P Balaraj, Director has resigned from the Board of Firstsource Solutions Limited w.e.f. May 21, 2014 due to pre-occupation with other business activities.

    FY 2016-17

    FY 2015-16

    FY 2014-15

    FY 2013-14

    Postal Ballot


    Credit Rating

    CRISIL (A Standard & Poors Company) upgraded the company’s Short-Term Rating from A2 to A2+ Stable and assigned the Long Term Rating of A-


    Instrument Category Earlier Rating Rating After Upgrade
    Long Term  N/A CRISIL A- / Stable
    Short Term CRISIL A2 CRISIL A2+
    Corporate Credit Rating CCR BBB+ Withdrawn (due to assignment of Long Term Rating)


    CARE has upgraded the company rating from CARE A- to CARE A (Long-term Bank Facilities) and from CARE A2+ to CARE A1 (Short-term Bank Facilities).


    Facilities / Instrument Earlier Rating Rating After Upgrade
    Short-term Bank Facilities CARE A2+ CARE A1
    Long-term Bank Facilities CARE A- CARE A


    CARE has upgraded the company’s commercial paper rating from CARE A2+ to CARE A1

    Ankur Maheshwari

    Firstsource Solutions Limited

    +91 (80) 6633 6075

    Diwakar Pingle

    Christensen IR

    +91 (22) 4215 0210

    Communications address

    5th Floor, Paradigm B, Mindspace, Link Road, Malad West, Mumbai 400 064

    Investor FAQ

    When and where was Firstsource incorporated?

    Firstsource was incorporated under the laws of the India on December 6, 2001 as ICICI Infotech Upstream Limited.

    The company’s name was changed to ICICI OneSource Limited on April 2, 2002 and then to Firstsource Solutions Limited on November 21, 2006.

    When did Firstsource go public and at what price?

    Firstsource went public on February 22, 2007 at a price of Rs. 64 per share.

    What are Firstsource's service offerings?

    Company provides full range of business process management services across the customer life cycle delivered through transaction processing, Customer Relationship Management (CRM), collections and receivables management across Healthcare, Telecom and Banking and Financial Services industries.

    What is the address of registered office of Firstsource?

    5th Floor Paradigm ‘B’ wing, Mindspace,
    Link Road, Malad (West),
    Mumbai – 400 064

    Tel.: +91 (22) 6666 0888
    Fax: +91 (22) 6666 0887

    When does Firstsource's financial year end?

    Company financial year ends on 31 March.

    Why haven’t I received my annual report?

    There can be a few reasons why you may not have received your annual mailing:

    - You were not a shareholder as of the record date.

    - You have moved within the last year and have not had the chance to update your mailing address with your depository. Please make sure your depository has your most current mailing address.

    - You have opted to receive information electronically and hence an electronic copy has been emailed to your registered email address

    Nevertheless, we would be more than happy to send you a packet including the Annual Report and Proxy Statement. Please send your request to

    Who can I contact for greivances and complaints?

    Please contact us at

    In which stock exchanges are Firstsource shares listed and what are the codes?

    Firstsource equity shares are listed on BSE and NSE in India. The respective codes are as below:

    Exchange Codes (NSE & BSE) - FSL
    Reuters Code - FISO.BO
    Bloomberg Code - FSOL@IN

    In which indices is the Firstsource share included?

    The Firstsource shares are included on BSE 500 (on BSE) and S&P CNX 500 (on NSE).

    How can I get the current Firstsource stock price?

    Company’s stock price can be found on NSE and BSE respectively. Please refer to the following links:

    On NSE: click here
    On BSE: click here

    How can I purchase Firstsource stock?

    Firstsource Solutions Ltd Stock is traded on NSE and BSE, under the trading symbol FSL. To purchase Firstsource stock, please consult a stockbroker.

    Is the company traded under derivative (Futures and Options) segment?


    How can I change my correspondence address for annual report to shareholders and other company communications?

    As a shareholder, you would have opted to receive shareholder communication including annual report in either electronic format (via email) or in physical format (by post). You will have to accordingly change your email address or postal address, as applicable.

    If you hold company’s shares in electronic form (Demat form), please contact your Depository Participant (DP) / broker for change of address.

    If you hold company’s shares in physical form, please write to company’s Registrar and Transfer Agent along with your DP and Client ID at:

    3i Infotech Ltd
    Tower#5, 3rd to 6th Floor,
    International Infotech Park,
    Vashi – 400703, Navi Mumbai

    Tel: +91-22-67928000
    Fax: +91-22-67928098

    What are Firstsource current debt / credit ratings?

    CRISIL (A Standard & Poors Company) has rated the company BBB+ (Long term Corporate Credit Rating) and A2 (Short-term Rating).

    CARE has rated the company CARE BBB+ (Long-term Bank Facilities) and CARE A3+ (Short-term Bank Facilities).

    For more information, please see "Credit Rating" above.

    Who are Firstsource’s financial auditors?

    BSR and Co., Chartered Accountants, an Indian Associate of KPMG

    Which accounting principles does Firstsource use?

    The Consolidated Financial Statements are prepared according to the Indian GAAP (Generally Accepted Accounting Principles)

    Does Firstsource pay a dividend on its stock? At what rate and when is it paid?

    Company has not paid any dividend to date.

    Who is Firstsource’s Registrar and transfer agent?

    3i Infotech Ltd
    Tower#5, 3rd to 6th Floor,
    International Infotech Park,
    Vashi – 400703, Navi Mumbai

    Tel: +91-22-67928000
    Fax: +91-22-67928098

    Where does the Annual General Meeting (AGM) take place?

    In past, the company’s Annual General Meetings (AGM) have taken place at Ravindra Natya Mandir, Sayani Road, Prabhadevi, Mumbai - 400 025.

    The venue, exact date and time of AGM is posted on Calendar of Event before the AGM every year.

    Who is the company secretary and compliance officer?

    Ms. Pooja Nambiar
    Firstsource Solutions Limited
    5th Floor, Paradigm B
    Mindspace, Link Road,
    Malad – West,
    Mumbai 400 064

    Tel: +91 (22) 6666 0888
    Fax: + 91 (22) 6666 0887

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  • CIN NO: L64202MH2001PLC134147
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