Sympraxis^®

Firstsource’s proprietary transaction processing engine – Sympraxis^® - has proven capability and expertise to handle complex transactions and currently processes over 50 million transactions per annum.
Sympraxis^® transaction processing engine is built upon a strong quality focus, data security and process efficiency foundation.

Benefits of Sympraxis
By minimizing manual sorting and providing an environment of electronic sorting of images, the Firstsource eSort process will improve quality in the mail room workflow by: Firstsource Solutions Ltd

	Eliminating the bottleneck of manual sorting
	-    Typically, manual sorting is reduced by 50%
	-    Eliminating handling before scanning reduces the chance of lost documents
	eSort process is geographically independent, providing superior capacity
	Documents sorted electronically have in-line quality review and process review stages
	Eliminates mis-sort / mis-identified document classification which could lead to lost or miss-processed documents

Sympraxis^®, the transaction processing engine from Firstsource includes servers, transaction management system and important tools that help to achieve industrial strength.

Salient features of Sympraxis

	New technology double key process
	OCR integration (Multiple OCR Engines implementation and voting compare for best results)
	Ability to integrate external databases/dictionary for upstream validation
	Intelligent interrelated field edits
	In-line quality sampling; visual QC eliminated
	System driven acceptance / rejection
	Performance review and reporting at operator level, field level
	Integrated with TQM, DMAIC and Sigma Quality Programs
	Automated production management
	TAT Automated Tracking and Consistency Management