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  • Customer satisfaction: does your business measure up?

  • Wednesday, March 08, 2017
  • customer experiencedigitaltechnology
  • In the News
  • Press Coverage: Q3 2017 Financial Results & Sky Deal

  • Thursday, February 09, 2017
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  • In the News
  • Press Releases
  • Firstsource enters new partnership with Dynamic Healthcare Systems

  • Monday, January 30, 2017
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  • In the News
  • Outsourcing industry predictions for 2017

  • Monday, January 30, 2017
  • customer experiencedigitalweb chat
  • In the News
  • What does 2017 have in store for the contact centre industry?

  • Wednesday, January 25, 2017
  • customer experiencedigitaltechnology
  • In the News
  • Why customer experience is your secret weapon

  • Friday, January 20, 2017
  • customer experiencecustomer serviceweb chat
  • In the News
  • Firstsource’s outsourcing predictions for 2017

  • Wednesday, January 18, 2017
  • automationcustomer experiencerobotics
  • In the News
  • Taking customer satisfaction to the next level

  • Friday, January 13, 2017
  • customer servicedevelopment
  • In the News
  • Customer Experience’s Call to Arms

  • Wednesday, December 14, 2016
  • In the News
  • Customer engagement in a post channel world: how AI will revolutionise customer experience

  • Thursday, December 08, 2016
  • artificial intelligencecustomer experiencefinance
  • In the News
  • Digitisation in Financial Services: How Messenger Can Improve the Customer Journey

  • Wednesday, December 07, 2016
  • customer experiencefinanceweb chat
  • In the News
  • Firstsource among £1 billion in deals from UK PM’s trade mission to India

  • Friday, November 11, 2016
  • IndiaNew businessTheresa MayUKUK government
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