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  • Firstsource shortlisted in the Global Sourcing Association UK Awards 2017

  • Friday, June 30, 2017
  • awardsGlobal Sourcing AssociationGSA UK
  • Blog
  • In the News
  • Perspectives
  • Industry Views: Customer Experience and the Utility Sector

  • Wednesday, June 28, 2017
  • customer experienceRoanna WilliamsUtilitiesUtility Week
  • Blog
  • Press Releases
  • ‘Cardiff’s pool of talent is key to our growth’ says Firstsource chief

  • Friday, April 28, 2017
  • Call CentreCardiffContact CentrejobsmediarecruitmentsalesskyWales
  • Blog
  • In the News
  • Leadership Insights: Interview With Soma Pandey, CHRO, Firstsource Solutions

  • Wednesday, April 26, 2017
  • developmenthuman resourcesinterviewpeople strategyrecruitmentSoma Pandey
  • Blog
  • Industry Views: AI, chatbots and banking

  • Monday, April 24, 2017
  • AIbankingbusinesschatbotsindustry news
  • Blog
  • In the News
  • Life Lessons: Rick Sturge, EVP Business Development at Firstsource

  • Wednesday, April 12, 2017
  • business developmentinterviewlife lessonsOutsource MagoutsourcingRick Sturge
  • Blog
  • Firstsource sponsors Middlesbrough Centre Square Christmas lights and show

  • Friday, November 25, 2016
  • christmasemployer of choicesponsor
  • Blog
  • Firstsource promotes healthy lifestyles through “Biggest Loser” challenge

  • Friday, October 14, 2016
  • Blog
  • In the News
  • Enhancing Your Customer Strategy with Workforce Optimization

  • Wednesday, May 18, 2016
  • efficiencyworkforce optimisation
  • Blog
  • In the News
  • Enhance Your Customer Experience with Web Chat Support

  • Wednesday, May 18, 2016
  • web chat
  • Blog
  • Customer Intelligence is the New Black

  • Wednesday, May 18, 2016
  • Blog
  • The Role, Application, and Benefits of Digital Customer Experience

  • Wednesday, May 18, 2016
  • digital customer experience
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