Careers

If you have a passion to continuously delight customers and build a career in customer relationship, please join us.

Careers

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Employee Testimonials

India | United Kingdom | United States

	Kristen Blythe, Assistant Manager HRMS
	"The culture at Firstsource makes it possible to grow yourself and your career. One of Firstsource’s key values is believing all their employees have the right and ability to succeed. Management looks for and supports individuals motivated to advance their career. Here at Firstsource you can start out as a temporary and work your way up into management, much like I did."

Debra J. Howard, Claims Supervisor

"Being a member of the Firstsource family is rewarding and personally fulfilling. My job allows me to work with so many diverse people around the country and globe. Coming up with resolutions for a client is stimulating. It allows me to exercise creative thinking skills and we also further develop in areas that need enhancement by team sharing and ability development activities. Firstsource cares about their employees and it shows in the morale of the staff and in the overall atmosphere that carries over to our company concern for our entire community."

	Jeff Adkins, Team Lead, Sales & Service
	"Firstsource has provided many opportunities for me to learn and advance my career. I am better equipped and capable because of the investments the organization has made in me."

Michelle Davis, Team Lead, Collections
"When I began my career with Firstsource I started on the phones. I was able to move my up to Team Lead. I’ve learned a lot along the journey and enjoy helping others reach their career goals."

	Shelly Sharp, Sales & Service Representative
	"I always recommend Firstsource if I know someone looking for work. Having been with the company for several years now, I know firsthand how awesome the people are! And my benefits can’t be beat.."

Stefan Wilkins, Collections Representative
"Firstsource is the first place I mention to anyone looking for new employment. I enjoy my work environment and my job is stable. Firstsource wants their employees to be successful and they provide the assistance and tools to do so."

Amanda Simpson

"Choosing a career at Firstsource was the best decision of my life. It was obvious from my first day that this was a company that not only valued its employee, but truly cared about our opinions and suggestions for making this the best possible work environment.
Employees at Firstsource are able to utilize an internal site that allows us to submit ideas and suggestions on improving the workplace straight to the management team. Each submission is then considered and implemented if feasible and the company has the means to do so. Having a hand in tailoring our work environment to match our needs makes working here a more pleasant experience than any other company I have worked for before. I believe this opinion is shared not just by me, but with the people around me as well."

Brian Jones

"I enjoy the relaxed environment at Firstsource. It can be serious and hard work, but fun at the same time. You never know what to expect each day. There are exciting challenges and hurdles at times, but I know that my team is dependable and support each other. We have a lot of fun and like the different personalities of the people in our office. I would encourage new employees to relax and have an open mind, thirst for knowledge, strong work ethic, and to participate in social activities. If you give Firstsource a chance, you will find it a rewarding and fun place to work."

Joel Nolan - LAN Administrator

"If you are looking to gain experience with the newest hardware and software, then look no further. Here at Firstsource, we are equipped with the latest technology and focused on utilizing that technology to provide reliable solutions to clients. A job at Firstsource means working hand in hand with various clients on a wide variety of projects, so there is always something new on the horizon. Along with the latest and greatest technology, you get to spend time with some amazing colleagues. I have met people through Firstsource that I will be friends with for life, teammates that I am excited to be working on projects with. Your coworkers are willing and happy to provide advice and mentoring if you encounter difficulties and everywhere I look, I see a strong desire to not only get the job done, but done right."

Cassandra Buxton

"Working at Firstsource has been a unique experience, it's not like anyother job I've had before. Firstsource is like a big family everybody is so team oriented ans supportive, always looking for better solutions on a project and bigger ideas to expand our company. I've been here for two years, from paper-sort to print rooms to data entry and i'm always learning new things and better
ways to do our jobs. I feel like my opinions and thouse our of other employees are heard and get a change to influence the companies overall growth.
I encourage people to come into our family, to have a chance to be an innovative thinker and to really make a difference in their career.."

Matthew Brysinski - Recoveries Trainer

"When I joined Firstsource, I was attracted to the opportunities for advancement within the company. Upon joining my team as a new hire, I found that the management’s open door policy was helpful for growing within my position and for realizing the possibilities for moving forward in my career.
After witnessing firsthand how committed the company was to facilitating my success I knew that Firstsource was a place that I wanted to stay and lend the same helping hand when I had my chance to be a leader. I made my goal of becoming a trainer known to my supervisor and my manager and when the opportunity arose to apply for the position I had advocates to help me in attaining the objective. This advocacy is something that is consistent no matter what position an employee holds within the company, which makes accomplishing goals a reality. As I continue my career with Firstsource it is energizing to know that I have a support system I can trust to help me continue building my career."

Teri Stewart, Quality Analyst

"The things that interest me most at Firstsource are the people and the friendly attitudes. The flexibility of the hours is nice, also. When I first came to Firstsource, I didn't know anyone, but felt comfortable with my coworkers pretty quickly. I am also interested in the opportunity for advancement. I came to Firstsource in June 2011, as a Claims Examiner and have since been promoted to the Quality Analyst of that same client in September 2011.
If I were to give advice to others on joining our team at Firstsource, I would tell them to give it a shot. They will not be disappointed. The atmosphere in our office is better than any other that I have been in. It is easy to see that you are cared about as a person."