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Corporate
Comprehensive services across verticals
Corporate
Firstsource delivers innovative business process management services across key verticals
Banking, Financial Services & Insurance
Banking
 
Deposit operations
Loan servicing
Customer service
Remittance and item processing
Forex transactions
Custody operations & fund services
  Card Solutions
 
Account solicitation
Account servicing
Fraud management
  Mortgage
 
Loan origination processing
Loan servicing
Regulatory compliance
  Partnership
 
Firstsource has a strategic
partnership in North America with
Metavante, a leading provider of
banking technology and payment
processing solutions
   
Telecommunications & Media
 
Customer acquisition
Provisioning and fulfillment
Customer service
Billing support
Churn management
Collections
Technical support
   
Healthcare
 
Mail and document management
Claims processing, pricing
Claims adjudication and adjustment
Provider database maintenance
   
  Solutions Spectrum
 
Firstsource provides solutions that help clients manage the entire customer lifecycle. These cover:
Customer Acquisition - inbound / outbound sales to applications processing
Customer Management - multichannel customer support, transaction processing, customer
  loyalty and retention programs
Billing & Collections - early, mid-stage and late stage
Business Research and Analytics - strategic research and financial / consumer analytics
   
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