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Corporate Corporate
Corporate Corporate         Global Presence
Scale and Reach
  More than 17,000 people in
centers across
India
US
UK
Argentina
Philippines

Firstsource Solutions helps global corporations maximize their business process investments. Our solutions have
delivered results for over 70 clients, including Fortune 500 and FTSE 100 companies in the Banking, Financial Services &
Insurance, Telecommunications & Media and Healthcare industries. We leverage domain expertise, high quality talent,
process excellence, technology and robust business continuity planning to offer measurable benefits. Our clients
experience reduced costs, increased productivity and better end customer satisfaction.

Firstsource is a global business process services provider with a footprint across four continents. Our global delivery
model blends nearshore, onshore and offshore operations to offer clients the right option for their needs.

  Diverse Client Base
     
  3 of the 5 largest US banks
  6 of the 10 largest US credit card companies
  UK’s leading media company
  Top 5 UK bank
  3 Fortune 100 healthcare companies
  2 of the world’s top 10 telecom companies
  Industry Recognition
     
  Among International Association for Outsourcing Professionals (IAOP)
‘Global Outsourcing 100’s’ ‘Rising Star’
  Ranked among the top 10 BPO companies in 2007 by NASSCOM
  Ranked third in BusinessWeek's list of 'Hot Players' in the Offshore
Outsourcing World-call centers

"Our prime consideration in choosing our partner was that we could be confident that they would be as passionate about delivering our brand promise and improving our customer experience, as we are. From the outset, Firstsource demonstrated a flexibility and willingness to shape their operating model to provide high level of integration with our core business.”

Managing Director - A Leading UK Telecom Company
 
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