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  BANKING
 
Leading US Custody Bank
Portfolio valuation and reconciliation
Contract note generation
Settlements
Corporate actions
Billing support
Performance audit

One Of The Largest Indian Banks
Customer acquisitions
Account maintenance
Collections
  CREDIT CARDS
 

A Leading US Credit Card Company
Inbound customer service
Lost and stolen card request handling

Large UK Financial Services Company
Outbound telemarketing
Offering balance transfers

Financial Services Subsidiary Of A FTSE 100 Bank
Up-selling / cross-selling
Dispute handling
Card activation
 
  MORTGAGE
 
FTSE 10 UK Bank
Mortgage origination
Mortgage servicing
 
 
  INSURANCE
 

FTSE 250 Motor Insurance Company
Policy amendments / cancellations
Quotation request

FTSE 10 UK Bank
Branch helpline / customer helpline
Business retention
Policy reinstatements
Up-selling / cross-selling
Early stage collections

One Of The Largest Private Indian Insurers
Customer service for policy holders,
advisors / sales partners and
prospective customers through
inbound voice and e-mails
Lead management for the
sales team
 
            BFSI
India
6th Floor Peninsula Chambers
Ganpatrao Kadam Marg
Lower Parel Mumbai 400 013
Tel : +91 (22) 6666 0888
Fax: +91 (22) 6663 5481
india@firstsource.com
USA
177 Broad Street
Stamford CT 06901
Tel : +1 (203) 653 9150
Fax: +1 (203) 653 9170
usa@firstsource.com
Europe
Space One
1 Beadon Road
London W6 OEA
Tel : +44 (0) 20 8237 4500
Fax: +44 (0) 20 8237 4501
uk@firstsource.com
www.firstsource.com
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