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Firstsource has a strong financial services background. It has the expertise and experience to help its clients
overcome the challenges of a competitive marketplace. Firstsource delivers high performance, efficiency
and measurable results by leveraging the deep domain expertise of its solution experts and some of the best
trained staff in the industry. |
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Firstsource has achieved and maintained near 100% accuracy levels in BFSI transaction processing –
a result of process excellence and technology. Process excellence, utilizing Lean and Six Sigma
methodologies, is embedded in Firstsource. In 2007, Firstsource won two IQPC Six Sigma financial services
awards, for demonstrating industry specific best practices in a process improvement initiative, for a FTSE 10
financial services organization and a Fortune 10 banking institution. |
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Firstsource has a strategic partnership in North America with Metavante, a leading provider of banking
technology and payment processing solutions. Firstsource’s global delivery footprint coupled with
Metavante’s industry leading technology platforms help clients by enabling faster product introductions,
facilitating continuous process improvements and reducing operational costs. |
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Compliance with Regulatory Requirements |
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Firstsource complies with regulatory requirements including:
 Banking Act 1987 (FSA,UK)
Data Protection Act (UK DPA and US Gramm Leach-Bliley Act – GLBA)
Anti Money Laundering Act (US,UK)
Banking Securities Act
Sarbanes-Oxley Act |
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Firstsource has a world-class infrastructure, built using the latest technologies and supported
by strong software capabilities. Its proprietary application suites support various business and workflow
management functions. |
