Firstsource - BPO Company in Inida
Page
    1    |    2    |    3
 

Conclusion

The changing global economic climate will present significant opportunities for the UK collections industry – but many DCAs are ill-prepared to benefit from the potential boom.

Outsourcing providers that have built their operations to be scalable from the outset can meet the coming demand in the collections industry both by partnering with existing DCAs and by directly servicing lenders.

 
This article appeared in CREDIT COLLECTIONS & RISK magazine in February 2008. Coverage is reproduced under license from the NLA, CLA or other copyright owner. No further copying (including the printing of digital cuttings), digital reproduction or forwarding is permitted except under license from the NLA, http://www.nla.co.uk (for newspapers) CLA, http://www.cla.co.uk (for books & magazines) or other copyright body.
About the author
Rahul Basu
Executive Vice President, Global Collections, Firstsource

Rahul Basu heads the collections business at Firstsource Solutions Ltd. He has worked with ICICI Limited for over 8 years in the treasury, borrowing and corporate strategy development. He spent four years in Enron India where he was responsible for finance and mergers and acquisitions and was the CEO of Broadband Solutions Private Limited, Enron India's data center subsidiary.
Download pdf
Page
    1    |    2    |    3