Comprehensive training is essential if you are to do your job well and we provide a rigorous programme of training to ensure that you are properly equipped for your role. As well as formal class room training using the latest learning techniques, we follow up the initial programme with on the job training to help you keep your skills up to date. To support you as you move through your career with Firstsource, we have mentors – more experienced colleagues – who can guide you and give you advice to enable you to succeed.

After joining Firstsource, you will receive your own personalised learning and development programme that will ensure that your talents are nurtured and you will achieve your full potential. This will enable you to track your progress on your career path with the company. We encourage continual learning and many of our employees undertake further education programmes which are supported by the company.

Firstsource’s leadership training programme designed to fast-track those people who have been identified as our potential leaders of the future, is well renowned throughout the industry. This programme is a structured ‘mini MBA’ to give delegates the tools they will need in their leadership journey with Firstsource.

: