At Firstsource, we believe that people are our most valuable asset. Our leaders understand that to create, grow and sustain a world-class organization, its people have to be recognised and encouraged to do their best. Keeping this in mind, all our policies are drafted to ensure accelerated careers along well defined growth paths.

A Matter of Policy
At Firstsource, we take our role as an employer of choice seriously. It means that every policy that we implement is aimed at providing for our employees’ well being.

We encourage our employees to take the initiative and managers are always approachable, whether a colleague has a suggestion to improve the work environment or enhance a client’s business process. As a people-focused company, managers will always listen to a colleague’s personal issues and aim to help resolve them.
We encourage team working and participation in the workplace and also have a programme of social and sporting activities that go beyond the workplace, as well as an active social responsibility agenda where employees become involved with fund raising or volunteering for good causes.

We believe in the importance of the work life balance and have regular well being days, where employees are encouraged to participate in health checks, learn about healthy eating and fitness programmes.