Global Presence

We service our clients through our Rightshoring model which blends onshore and offshore delivery capabilities. Firstsource has 36 delivery centers across 4 continents - in India, US, UK, Argentina and the Philippines. This gives us proximity to our clients, multi-lingual capabilities and access to a global talent pool. Our Rightshoring model uses locations most appropriate for delivering services, and provides the best mix of skills and infrastructure to our clients. 





Accolades

  • UK Trade & Investment's (UKTI) Investor of the Year Award 2009
  • Everest Outsourcing Excellence Award 2008 - Most Flexible Partnership
  • National Outsourcing Association (NOA) award for best Telecom outsourcing project, 2009 and 2007 
  • Ranked among the Top 25 outsourcing service providers worldwide in The 2010 Global Outsourcing 100 by International Association of Outsourcing Professionals (IOAP)
  • Ranked among the top 10 ITES companies by NASSCOM, 2009, 2008 and 2007
  • First pure play BPO company in the world to secure ISO 20000 (IT service management) and ISO 27001 (information security management) certifications