Global Presence

We service our clients through our Rightshoring model which blends onshore and offshore delivery capabilities. Firstsource has 36 delivery centers across 4 continents - in India, US, UK, Argentina and the Philippines. This gives us proximity to our clients, multi-lingual capabilities and access to a global talent pool. Our Rightshoring model uses locations most appropriate for delivering services, and provides the best mix of skills and infrastructure to our clients. 





Accolades

  • National Outsourcing Association (NOA) award for best Telecom outsourcing project, 2007
  • Ranked among the top 10 ITES companies by NASSCOM, 2007
  • Ranked third in BusinessWeek list of 'hot players' in the offshore outsourcing world - call centers 
  • First pure play BPO company in the world to secure ISO 20000 (IT service management) and ISO 27001 (information security management) certifications