Telecommunications and Media Engagement Footprint

A leading global telecom company

• Complete provisioning
• Customer service
• Billing reconciliations

FTSE 250 telecom company

• Customer acquisition
• Up-selling/cross-selling
• Fraud management
• Customer retention
• Receivables/collections management

A global communications major

• Contract management 
• B2B services for enterprise clients

A leading global mobile services provider

• Email customer service
• Customer service and tier 1 technical services onshore
• Complaint resolution

FTSE 100 media company

• Inbound customer service
• Tier 1 technical support
• Remote control unit