Insurance Engagement Footprint

FTSE 250 motor insurance company

• Policy amendments / cancellation
• Quotation request

FTSE 10 UK bank

• Branch helpline / customer helpline
• Business retention
• Policy reinstatements
• Up-selling / cross-selling
• Early stage collections

India’s largest private insurer

• Customer service for policy holders, advisors / sales partners and prospective customers through inbound voice and e-mails
• Lead management for the sales team