Financial Services Engagement Footprint
A total of 27 BFSI customers including
- 3 of the 5 largest US banks
- 6 of the 10 largest US credit card companies
- 2 of the top 5 UK banks
- 1 out of the top 3 Indian banks
- One of the largest private Indian insurers
Large US custody bank
- Settlement and safe keeping
- Cash management and foreign exchange services
- Corporate action
- Tax services
One of the largest private Indian insurers
- Customer service for policy holders, advisors / sales partners and prospective customers through inbound voice and e-mails
- Lead management for the sales team
Leading US credit card company
- Inbound customer service – address changes, statements requests etc.
- Lost and stolen card request handling.
Fortune 10 bank:
- Early stage collections
- Skip tracing
- Live stage