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RSS Feed Updates : Firstsource Wins Outsourcing Excellence Award 2013         |       Firstsource Announces Patent Issued for Digi-Express® to Deliver Licensing and Acquiring Rights and Permissions for 3rd Party Copyrighted Content          |       Firstsource Declares Q4 and Annual Results for FY 2012-13          |       Firstsource Sponsors U.S. Paralympic Ski Team through Adaptive Spirit Annual Ski Event          |       Firstsource Sponsors City of Culture          |       Firstsource Wins Welsh Contact Centre Award for Best Outsourced Contact Centre          |       Firstsource Launches First Customer Intelligence
 
Customer Testimonials
"Firstsource's customer management expertise and its focus on CSAT has helped us to increase our positive customer feedback and maintain our position as the number one UK broadband provider. Firstsource has demonstrated a strong cultural affinity with O2 – with proven capabilities in their field..."
- Graeme Matheson, O2 Partner Performance Manager
 
Customer Testimonials
 
Firstsource Solutions Ltd
Thought Posts Thought Posts
- Banking on customer intelligence
Ram Mohan Natrajan, Senior Vice-President, Business Transformation
- Look to Customer Experience Data to Solve Business Problems
Bhupendra Gupta, Senior Vice-President, Process Excellence & Service Quality
Firstsource Solutions Ltd
Success Stories Success Stories
- Firstsource Implements BCP to Maintain Service Levels during Severe Flooding
- Sky Partners with Firstsource to Provide Web Chat Customer Service Channel
Firstsource Solutions Ltd
Q&A Upcoming Events
Firstsource Solutions Ltd
Firstsource Solutions Ltd
 
About Us
Firstsource is a leading global provider of business process outsourcing (BPO) services offering a wide range of services across banking and financial services, telecommunications and media and the healthcare industry.
Global Presence
GLobal Presence
India | Ireland | Philippines | Sri Lanka | UK | USA
 
First Advantage
First Customer Intelligence

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