News & Perspectives

Firstsource reports Fiscal 2017 revenues of Rs 35,556 million

  • May 5th, 2017
  • Press Releases
  • Firstsource reports Fiscal 2017 revenues of Rs 35,556 million
    Y-o-Y growth of 10.5%

    Operating EBIT of Rs 3,790 million
    Up Y-o-Y by 15.1%

    PAT (profit after tax) of Rs 2,800 million
    Up Y-o-Y by 7.5%

    EBIT and PAT margins expanded by 43 bps and 22 bps respectively during the year


    Kolkata, May 5, 2017: At its board meeting held in Kolkata today, Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, reported its consolidated financial results for the quarter and year ended March 2017 according to Indian GAAP.

    Highlights for the Year ended March 2017:


    Mr. Sanjiv Goenka, Chairman, RP-Sanjiv Goenka Group and Firstsource Solutions said, “We have successfully navigated headwinds and continued our trajectory of growth for the year with revenues growing by 10.5% Y-o-Y and Operating EBIT expanding 15% Y-o-Y. The most significant highlight of the year has been the 10-year deal we signed with Sky, one of our long-standing clients, making us their only outsourced partner in the UK for TV and broadband customer support services. During the year, we expanded into the US mortgage industry with the acquisition of the BPO division of ISGN Corporation. I am confident that we will continue to grow in FY18, continue to innovate and deploy tangible differentiators that give us the competitive edge to win high-impact transformational deals.”



    Firstsource fourth quarter revenues at Rs 8,923 million
    (Y-o-Y growth of 2.6%)

    Operating EBIT at Rs 880 million
    (Y-o-Y de-growth of 10.0%)

    PAT at Rs 654 million
    (Y-o-Y de-growth of 15.7%)

    Highlights for the Quarter ended March 31, 2017:


    Key Highlights for Fourth Quarter FY2016-17:

    Business Highlights

    Debt repayment

    Firstsource Group USA, wholly-owned subsidiary of Firstsource Solutions successfully made the quarterly principal repayment of USD 11.25million of its outstanding debt on March 31, 2017.

    Rewards & Recognitions


    Additional highlights for FY2016-17:

    Rewards & Recognitions

    Analyst Recognition




    About Firstsource

    Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading global provider of customized Business Process Management (BPM) services to the Healthcare, Telecom & Media and Banking & Financial Services industries. The company’s clients include Fortune 500, FTSE 100 & Nifty 50 companies. Firstsource has a “rightshore” delivery model with operations in India, the UK, the US and the Philippines.



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