News & Perspectives

Firstsource enters new partnership with Dynamic Healthcare Systems

  • California
  • January 30th, 2017
  • In the NewsPress Releases
  • Amherst, NY and Irvine, CA: Firstsource Transaction Services, LLC, part of the Firstsource Solutions Limited Global customized Business Process Management (BPM) services family, and Dynamic Healthcare Systems, a leading provider of enterprise-wide solutions for health plans participating in Medicare Advantage, Medicaid and Marketplace programs,today announced they have entered into a partnership to strengthen health plans in handling their increasingly complex back office operations. Together with Dynamic Healthcare Systems, Firstsource is now offering end-to-end Administrative Services Only (ASO) support to health plans operating a Medicare Advantage line of business. The new service is the result of the integration of Dynamic’s comprehensive Medicare Advantage platform to Firstsource’s core workflow management system, which is configured to process any member enrollment submission exceptions.   Dynamic’s comprehensive Medicare Advantage solutions assist health plans with meeting the complex compliance and data processing requirements that the Centers for Medicare and Medicaid Services (CMS) mandates, monitors, and enforces.

    “Dynamic’s innovative technology supported by Firstsource’s deep domain expertise in the member enrollment processing will create a seamless and cost-effective ‘one stop shop’ for both Medicare Advantage and managed Medicaid payers,” said Tom McDonnell, Senior Vice President Sales & Client Development, Firstsource. “By leveraging our respective market presence, this integrated labor/software solution is now well positioned to support Medicaid expansion and membership growth for all government-sponsored programs,” Mr. McDonnell added.

    Firstsource will be saving their clients time and money with the following value-added services such as:


    About Firstsource

    FirstsourceSolutions Ltd. employs over  23,000 employees worldwide across its centers in the U.S., the UK, India and the Philippines, serving more than 100 clients in the banking, insurance, health care, media and telecommunications industries, including 21 companies in the Fortune 500.  For more information,visit or call570-299-5112.


    About Dynamic Healthcare Systems

    Dynamic Healthcare Systems provides enterprise-wide solutions to health plans participating in Medicare Advantage, Managed Medicaid, and Marketplace programs. Dynamic’s solutions help its clients optimize plan revenue and quality through the utilization of Dynamic’s rich analytics that identify areas for potential improvement, help maintain compliance through ongoing enhancements aligned with CMS regulations, and enhance operational efficiency through fully integrated solution utilizing a centralized database and integrated workflows. Headquartered in Irvine, California, the company offers comprehensive software solutions, managed services, and professional services. For more information, visit or call 949.333.4565.



    FirstsourceTransaction Services, LLC

    Senior Vice President, Sales & Client Development

    Tom McDonnell

    Phone: 570-299-5112



    Dynamic Healthcare Systems

    Media Relations

    Azell Fischl

    Phone: 949.333.4565ext. 180




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